Terms and conditions
The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order online or by phone indicates your acceptance of these terms and conditions. CityToner.com reserves the right to make changes to this site and these terms and conditions at any time.
Copyright and Trademark Notice
This site is owned and operated by City Toner LLC. All materials appearing on this site, including but not limited to text, design, logos, graphics, and images may be the sole property of City Toner LLC. The content of this site may be used only for the purpose of shopping or placing an order. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without the express written permission of City Toner LLC. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
While we make every effort to ensure the products information and pricing on our website is accurate and current, there may be instances where inaccurate or incomplete data is displayed. In the event item data is incorrect, such as listed with an incorrect price, availability, or with incorrect information, City Toner LLC shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event an item is mispriced, City Toner LLC, at our sole discretion, will do one of the following:
If an item is priced lower then the displayed price, you will be charged the lower amount and we will ship the item.
If an item is priced higher than the stated amount, we will either contact you for instructions or cancel your order and notify you of such cancellation. If we cancel your order after your payment has been processed, we will issue you a full refund.
We reserve the right to correct and/or update the content on our website at anytime without notice.
Disclaimer and limitation of liability
To the fullest extent possible pursuant to the applicable law, City Toner LLC disclaims all warranties, expressed or implied, with respect to products sold on CityToner.com, including but not limited to, merchantability and fitness for a particular purpose. City Toner LLC does not make any representations regarding the validity, accuracy or reliability of, or the results of the use of the materials or products on the site or on any sites linked to this site. You agree that the sole and exclusive maximum liability to City Toner LLC arising from any product sold on CityToner.com shall be the price of the product ordered. Under no circumstances, including but not limited to negligence, shall City Toner LLC, its’ officers or other representatives be held liable for direct, indirect, special, incidental or consequential damages including but not limited to harm to equipment and/or personal injury or death arising out of the use, or the inability to use a product sold on this site.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. City Toner LLC reserves the right to limit quantity on any and all products. We may contact you regarding adjustments to your order, including but not limited to tax and shipping. If any adjustments are made to your order you will be informed via an email prior to us billing you. The charges at checkout may not be final, pricing and availability is subject to change without notice. City Toner LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason. Please be aware that all calls may be monitored and/or recorded for quality and training purposes.
Order Processing/ Verification procedures
All orders are processed upon receipt. All items which are in stock normally ship within 2-3 business days from when the order has been processed. Our website may not reflect real-time inventory, so not all “available” products are on hand for immediate rush delivery. Customers placing overnight and rush delivery orders should contact our sales department in order to confirm that we are able to meet your time constraints. Due to verification processes we are required to ship to the address where you receive your monthly credit card statements. If the address to which your order is being shipped differs from your billing address (the address to which your monthly credit card statements are sent), please use the toll free number on the front or back of you card to contact your credit card company and create an “alternate shipping address”, which is simply a note on your account authorizing purchases that are delivered to a destination other than your billing address. Failure to do so may considerably delay the processing of your order.
If you have received notice that your order has been processed but it is then temporarily delayed or backordered it will be shipped out to you when it becomes available unless you cancel the order. Please make sure to contact our customer service department over the phone and obtain a cancellation confirmation number. Your order will continue to remain open and active, unless it is cancelled by you. If you do not cancel it and refuse or return the shipment you will be subject to the applicable return fees.
Acceptable payment methods are: All major credit cards (Visa, MasterCard, American Express, Discover, Diners Club), Government and Institutional purchase orders, money orders, bank checks and wire transfer. Money orders and Bank checks may be held for up to 3 weeks. To pay by Bank check, Money order, wire transfer, or purchase order please contact our sales department at 1-800-000-0000 for further details.
Orders placed with an international credit card or orders placed with a U.S. credit card being shipped abroad will not be accepted due to verification issues.
Sales Tax/ International orders
City Toner shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of Florida. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state.
International orders may be subject to local import fees, customs, duty, or additional taxes in the country of destination. City Toner LLC is not responsible for, nor can offer any specific advice on import fees, duty, customs, or taxes that you may have to pay when your merchandise arrives. City Toner LLC recommends that you contact your customs import office for more information about potential charges.
City Toner LLC is not responsible for any taxes, duty, customs fees or shipping charges on any item being returned.
Shipping Fees and Policies
Shipping fees are calculated based on multiple different criteria's’ such as weight, size, insurance, destination, price and shipping method. To calculate your shipping fees, please add your items into your shopping cart, select your shipping method, proceed to checkout and you will be given your shipping fee prior to your order being placed. On orders with more than one main item, you may be subject to additional shipping charges which you would be notified of prior to us billing your credit card. Due to price fluctuation on electronics City Toner LLC can not always offer price protection on already shipped products.
For orders shipping to P.O. boxes and APO’S please select the U.S.P.S. priority as these orders cannot be shipped via FedEx or UPS. If you do not select an appropriate shipping method, your order will be adjusted accordingly to the proper shipping method and rate.
City Toner LLC will always make every attempt possible to deliver product (s) ordered on time. City Toner LLC is not responsible for any delays that may be caused by affiliated shipping carriers. City Toner LLC bears no responsibility for delays as a result of: Weather storms, Employee Strikes or any other complications Caused on behalf of our affiliated shipping carriers. Please note that the selected shipping method is only guaranteed from the date of shipment.